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"At the Sales Factory we have always worked hard to deliver quality leads and opportunities to our customers and thought that we knew everything about our business. We were enjoying success and things were going well. Then I met Duncan at an event.
We engaged SBO Consultancy because I wanted to look at how we could make the business work smarter. It was clear from the start that they were able to understand our business processes and the no nonsense, straight talking approach forced us to take a fresh view of the way that we did things. The process documentation that SBO produced has become a cornerstone of our day to day operations and we have made clear and quantifiable gains as a result of the project. I would have no doubt in recommending the services of SBO."
John Fedden CEO Sales Factory
The SBO philosopy is founded in the quote from John Ruskin (1819-1900) who said:
It's unwise to pay too much but it's unwise to pay too little.
When you pay too much you lose a little money, that is all.
When you pay too little, you sometimes lose everything,
because the thing you bought was incapable
of doing the thing you bought it to do.
The common law of business balance prohibits
paying a little and getting a lot.
It can't be done.
If you deal with the lowest bidder,
it's well to add something for the risk you run.
And if you do that,
you will have enough to pay for something better!"
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